Privacy policy

This Privacy Policy explains how Closurewig collects, uses, and shares your personal information when you visit our website, place an order, or contact us.

1. Information we collect
We may collect the following information:

  • name
  • billing and shipping address
  • email address
  • phone number
  • payment details processed through secure payment providers
  • order history
  • device information
  • IP address
  • browser and site interaction data
  • messages you send to customer support

2. How we use your information
We use your information to:

  • process and fulfill orders
  • provide customer service
  • send order updates and transactional communications
  • detect and prevent fraud
  • improve our website and services
  • comply with legal obligations
  • send marketing communications where permitted or where you have opted in

3. Fraud prevention and security
We may use customer information, order data, device data, and payment-related signals to detect suspicious or fraudulent activity and protect our business and customers.

4. Sharing of information
We may share your information with trusted service providers that help us operate our business, such as:

  • payment processors
  • shipping and logistics providers
  • ecommerce platform providers
  • analytics providers
  • customer support tools
  • fraud prevention and security services
  • marketing providers where applicable

We do not sell personal information in exchange for money. However, some data-sharing for advertising or analytics may be considered sharing under certain laws.

5. Cookies and tracking technologies
We use cookies and similar technologies to operate the website, remember preferences, measure performance, and improve the customer experience.

6. Your rights
Depending on where you live, you may have rights to:

  • access your personal information
  • correct inaccurate information
  • request deletion of your information
  • opt out of certain data sharing or marketing
  • limit certain uses of your data

To make a privacy request, contact support@closurewig.com.

7. Data retention
We retain personal information as long as necessary to fulfill orders, provide support, comply with legal obligations, resolve disputes, and enforce agreements.

8. Data security
We use reasonable safeguards to protect personal information. However, no method of transmission or storage is completely secure.

9. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact
If you have questions about this Privacy Policy or want to make a privacy request, contact support@closurewig.com.