Natural Black Ponytail
Natural Black Ponytail
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Returns
Returns
We want you to shop with confidence at Closurewig.
Return window
We accept returns within 30 days of delivery.
Return conditions
To be eligible for a return, items must:
- be in their original condition
- be unused, unworn, and unaltered
- include original packaging, tags, and accessories where applicable
- not fall under any non-returnable category listed below
How to start a return
To request a return, contact us at support@closurewig.com with:
- your order number
- the email used to place the order
- the item(s) you want to return
- the reason for the return
Customers must contact us first to request and receive return instructions before sending any item back.
Return shipping costs
- We do not charge a return fee
- We do not charge a restocking fee
- We provide return labels for approved returns
Non-returnable items
The following items may not be eligible for return:
- items marked final sale
- used, worn, washed, altered, or damaged items
- items missing tags or original packaging
- hygiene-sensitive items, if applicable
- customized or special-order items, if applicable
- gift cards
- wigs/extensions that have been installed, cut, colored, brushed excessively, washed, chemically treated, or otherwise modified are not eligible for return
- beauty adhesives, lashes, and personal-care items opened after delivery may be non-returnable for hygiene reasons
Damaged, defective, or incorrect items
If you receive an item that is damaged, defective, or incorrect, contact us within 48 hours of delivery with photos and your order information. We will review the claim and, if approved, offer a replacement, refund, or other resolution.
Refund process
Once your return is received and inspected, we will notify you whether your refund is approved.
If approved:
- refunds are issued to the original payment method
- please allow 5 to 10 business days for the refund to appear, depending on your payment provider
Original shipping charges are non-refundable unless the return is due to our error or a defective item.
Exchanges
We do not guarantee direct exchanges. If you would like a different item, we recommend returning the original item according to this policy and placing a new order.
Store credit
In some cases, we may offer store credit as an alternative resolution.
Chargebacks
If you experience an issue with your order, please contact us first so we can try to resolve it. Filing a chargeback for a matter already eligible for support review may delay resolution.
Shipping
Shipping
At Closurewig, we work to process and ship orders as quickly as possible.
Shipping destinations
We currently ship to addresses within the United States only.
Order processing time
- Orders are typically processed within 1 to 3 business days
- Orders are not processed or shipped on weekends or holidays
- During peak periods, promotions, or high-volume sales, processing may take longer
Shipping time
Estimated delivery times begin after your order has been processed:
- Standard shipping: 3 to 7 business days
- Expedited shipping: No Expedited shipping
Delivery times are estimates only and are not guaranteed.
Free shipping
We offer free standard shipping on U.S. orders over $150 unless otherwise stated on the website.
Order tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.
Incorrect shipping address
Customers are responsible for entering the correct shipping address at checkout. If you notice an error, contact us as soon as possible at support@closurewig.com.
We cannot guarantee changes after an order has been placed.
If a package is returned to us because of an incorrect or incomplete address provided by the customer, the customer may be responsible for additional shipping charges.
Shipping delays
We are not responsible for delays caused by carriers, weather, holidays, customs, service interruptions, or other factors outside our control. If your package is delayed, please contact us and we will do our best to assist.
Lost, stolen, or marked-delivered packages
If your package appears lost, stolen, or is marked delivered but not received, please contact us within 7 days of the delivery update. We may ask you to:
- verify your shipping address
- check with household members or neighbors
- contact the carrier directly
- provide supporting information for review
Closurewig reserves the right to review these claims on a case-by-case basis.
Damaged packages
If your order arrives damaged, please contact us within 48 hours of delivery and include:
- your order number
- photos of the shipping package
- photos of the damaged item
We will review the issue and provide next steps.
Split shipments
In some cases, items in the same order may ship separately. If that happens, you will receive tracking information for each shipment.
Refused or unclaimed packages
If an order is refused or returned to us as unclaimed, any original shipping fees may be non-refundable.
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Details
Natural Black Ponytail
Upgrade your ponytail game with our Natural Black Ponytail, crafted from 100% human hair for a sleek, natural look that’s all about effortless glamour.
This versatile extension instantly adds length, volume, and polish to your updo, transforming your style in seconds without any commitment.
Featuring a small built-in comb for secure, comfortable attachment and a wrap-around hair section to conceal the hair tie, this ponytail delivers a seamless, flawless finish.
Perfect for busy mornings, special events, or any day you want to feel fabulous, its rich, natural black shade blends beautifully with a wide range of hair tones.
Whether you’re heading to the office, a workout, or a night out, this ponytail is your go-to for chic, low-effort style.
Pop it on, wrap it up, and own your look!
Styling Ideas to Rock Your Ponytail
Elevate your vibe with these fun and versatile styling ideas for your ponytail extension:
-
Sleek High Pony: Secure in a high ponytail for a bold, polished look that’s perfect for work, gym sessions, or casual outings.
- Low Elegant Bun: Wrap the ponytail into a chic low bun for a sophisticated style that shines at weddings, galas, or professional events.
- Bouncy Side Pony: Attach off-center for a playful, voluminous side ponytail that’s ideal for brunches, date nights, or festivals.
- Braided Accent: Braid a section of the ponytail for a trendy, textured twist that adds flair to everyday looks or special occasions.
Hair Care Tips for a Vibrant, Long-Lasting Ponytail
Keep your natural black ponytail looking sleek and stunning with these easy care tips:
- Cleanse Gently: Wash every 1-2 weeks with a sulfate-free shampoo and conditioner to maintain shine and softness. Gently rinse to avoid tangling.
- Moisturize Lightly: Apply a small amount of leave-in conditioner or lightweight oil to the ends to keep the hair hydrated and smooth.
- Store Properly: When not in use, store the ponytail in a satin bag or on a hanger to prevent tangling and maintain its shape.
- Style Safely: Use a heat protectant spray with hot tools before styling, keeping temperatures below 350°F to protect the hair’s integrity.
- Detangle with Care: Use a wide-tooth comb to gently detangle from the ends upward, working carefully to avoid stressing the attachment point.
With a little love, your Natural Black Ponytail will stay vibrant, silky, and ready for any style you dream up.
Pop it on and let your confidence shine!
- Length: 20”
- Weight: 100 Grams
- Color: Natural Black (#1B)
- 100% Human Hair
- Can be cut, lifted, and styled
